The location right by the slope access made it super convenient for skiing. The ski shop and classes being inside the hotel area saved a lot of hassle. The swimming pool area and spa facilities felt great after a long day on the slopes. the restaurant prices on the 4th floor were on the high side, and the room service was noticeably slow even though there weren't many guests. My room had some minor issues, but the maintenance team responded quickly. this hotel covers the basics but could use some upgrades to enhance the experience.

The hotel is super clean and the rooms are spacious.

Unfortunately, I encountered stained and torn linens during my stay, which significantly impacted my comfort. The very small breakfast hall was quite crowded, and it felt rushed to grab a bite. the food was presented in a limited manner, making me wish for more variety during breakfast.

The breathtaking mountain views from our Deluxe King Room with Mountain View were truly a highlight of our stay.

The lack of variety in the dining options was disappointing. only two restaurants and one café left us wanting more choices.

The views from the Deluxe King Room were stunning, but the carpet was stained.

The homemade cakes at the restaurant were a total game-changer! Pair that with the breathtaking views from my Deluxe King Room with Plaza View, and you’ve got a winning combo. Plus, the spa facilities were a heavenly escape after long days!

1. Spacious, clean rooms
2. Stunning mountain views
3. Excellent spa facilities
4. Great breakfast with vegetarian options

1. Delayed room service
2. Limited dining options

The breathtaking mountain views from the Deluxe King Room were the highlight of our stay! Enjoyed the large indoor swimming pool and sauna. the breakfast could use more variety. a great experience! 😊

Spectacular views and fun times in the mountains! 🏔️

Location next to the roller coaster is just crazy, so we had a jol. The room was sharp-sharp with stunning views. Chommie at reception sorted us with a free lift pass, and brekkie was decent enough. Really enjoyed our time!

Just wish the brekkie spread had a bit more oomph, felt a bit limited.

Housekeeping issues overshadowed stunning views and welcoming atmosphere for family stays.

amazing views, friendly staff, housekeeping problems.

It was just a suitable option for a holiday in Shahdag with value for price. The reception staff were super helpful, making check-in easy and swift. Try to explore nearby outdoor activities for more fun beyond the hotel.

great location,, but limited dining options

The staff is genuinely kind, making every interaction pleasant. The Deluxe King Room with Plaza View offered breathtaking views that were truly uplifting. The indoor pool area was beautifully maintained and a delight after a long day outdoors. the breakfast spread was excellent, with a variety of options to keep you satisfied throughout the morning.

The limited dining selections were disappointing.

the room service was quick and the staff was super friendly, especially kamila who helped us a lot with our requests. breakfast was plentiful and offered many delicious options, making mornings a treat!

housekeeping took too long to respond. 😕

Kids club had extra charges. Great access to outdoors and heated floors in rooms.